Nguyễn Thị Thanh Mai

Posts & Telecommunications Institute of Technology, Thanh Xuan, Hanoi, Vietnam

Give a lecture on Marketing management, Service Marketing, Marketing communication, Brand management, Research Methodology.

Nexedu Training Corporation – Egroup Education Group, Hanoi, Vietnam

– Develop an online training framework
– Build and link training content (professional courses, soft skills courses)
– Production of courses online
– Online training consultancy for business

Dai Nam University, Thanh Xuan, Hanoi, Vietnam

Give lectures on Administration Management and Research Methodology, Soft skills

International School, Vietnam National University, Hanoi

Give lectures on Contemporary Economic Problems (in French)

Mobilité ET Services Company, VEOLIA Environment Corporation, Grenoble, France

– Directed and controlled the processing and fulfillment of orders fielded customer inquiries and resolved customer complaints.
– Streamline business operations, provide product training to customers, discuss technical aspects about product and oversee marketing campaigns, developed various strategies.
– Developed procedures, establish standards and track shipments to ensure that delivery occurs timely.
– Worked with logistics, transportation, sales and other departments for coordination purposes.
– Maintained business relationship with clients and customers to achieve quality product and service norms by resolving their service-related critical issues.
– Trained sales team for higher performance and helped them in their development
– Established a competitive sales force by offering compensation benefits packages and incentive schemes

The Study of Factors Affecting Vietnamese Consumers’ Intention to Write Referrals on Facebook

Author: Main Author

Proceedings of the 9th International Conference on Emerging Challenges: Business Transformation and Circular Economy, p. 196, Atlantis Press B.V, Amsterdam, the Netherlands.

Developing and Validating a Scale of Factors Influencing Vietnamese Students’ Intention to Write Referrals on Social Media

Author: Main Author

Journal of Economics and Forecasting, Issue 27.

Testing the Structure of the Norm Activation Model in Social Motivation for Writing Referrals on Facebook – An Experimental Study of Students in Hanoi

Author: Main Author

Journal of Economics and Forecasting, Issue 36.

Influencing Strategies Toward Organizational Buying Decisions – An Empirical Study on Vietnamese Enterprises

Author: Main Author

Proceedings of the 5th International Conference on Emerging Challenges: Partnership Enhancement (ICECH2016), Hanoi, ISBN: 978-604-93-8961-0.

Influence Strategies on Organizational Buying Decisions – A Study of Vietnamese Enterprises

Author: Main Author

Research project code: 03-VKT-2016/RD-KT.